Ask visitors how it went, once, on the channel they use, and see honest numbers with the low scores routed to someone who can fix them. Then, if you like, a public page on Agoo Reviews where every review comes from a real visit or a verified contact, and nobody can buy a better score.
Ask after every visit
After check-out or a booking, Agoo asks once in your organisation’s name: five labelled faces, what stood out, and a comment if they want. By WhatsApp, SMS or email in the order you choose, with one-tap ratings in the email itself. Nobody is asked twice for the same visit.
Posters, counters and the kiosk
Print a feedback QR code for a site, a counter or a desk: “Teller 3”, “Pharmacy”, “Main gate”. Walk-ins scan it with their phone camera and answer the same short page, anonymously unless they leave a contact for a reply. The kiosk can ask after check-out too.
Act on it
Set what counts as low and who hears about it: the site’s admins, and the host if you allow it. They call, note what they did and close it, and the visitor can be told. Results show every number with how many answers it rests on, so a score from five people never looks like one from five hundred.
Agoo Reviews
List your sites on Agoo Reviews if you choose. Reviews invited after a real visit carry a Verified visit label; others need a code by phone or email. You can reply to any review and flag one that breaks the published rules, but you can’t edit, hide or reorder them, and every organisation follows the same rules whatever its plan.
Feedback to Agoo
Everyone who uses the Console can tell Agoo what works and what doesn’t, from the menu under their name, any time. It comes to Agoo’s team, never to your organisation. We reply only if you ask us to, and we never quote anyone without their yes to the exact words.
And more
Five labelled faces, tags and a comment. Stars, 0 to 10 and effort scales from Growth.
One message per visit on your channel order, with one reminder at most.
Tracked QR codes for a site, a counter or a desk, counted apart.
Published at once: 1 on Free, 3 on Starter, 15 on Growth, unlimited on Pro and unlimited on Enterprise. Responses are never capped.
The right people are told at once, follow up and close it.
Every score shows how many answers it rests on, and how it was made.
Public reviews invited after a real visit or booking carry the label.
Advanced feedback brings Growth’s feedback to Free and Starter, and Review places · 10 lists branches that aren’t Agoo sites, GH₵99 a month each.
Agoo!
Join the organisations getting early access. We will set up your site, bring your staff list across and train your front desk.
